Michael J. Shannahan
Directeur Financier/CFO chez Broadsoft Contact Center LLC
Profil
Michael J.
Shannahan currently works at Broadsoft Contact Center LLC, as Chief Financial Officer & Senior Vice President.
Mr. Shannahan also formerly worked at Critical Path, Inc., as Director, KANA Software, Inc., as Chief Financial Officer & Executive Vice President from 2005 to 2009, Chordiant Software, Inc., as Chief Financial Officer from 2003 to 2004, Medsphere Systems Corp., as Chief Financial Officer from 2005 to 2008, KPMG Peat Marwick LLP, as Partner, mySimon, Inc., as Chief Financial Officer from 1999 to 2001, BroadBand Office, Inc., as Chief Financial Officer in 2001, and Sanctum, Inc., as Chief Financial Officer from 2001 to 2002.
Mr. Shannahan received his undergraduate degree from Rockhurst University.
Postes actifs de Michael J. Shannahan
| Sociétés | Poste | Début |
|---|---|---|
Broadsoft Contact Center LLC
 Broadsoft Contact Center LLC Packaged SoftwareTechnology Services Broadsoft Contact Center LLC provides cloud-based software solutions for contact centers. Its software solutions include Analytics-driven Customer Engagements, a cloud solution that collects and connects complex customer interaction records from disparate contact center systems and provides powerful Software-as-a-Service capabilities for segmenting, profiling, visualizing and analyzing the data and; Global Contact Center Management and Routing, a software-as-a-service offering that creates a single, global queue in the cloud for centralized voice, chat, email, social media, routing, scripting, recording and web call back customer interactions. The firm offers solutions for companies in industries that include retail, communications and media services, consumer financial services, hospitality and travel and business process outsourcers. The company was founded by Prem Uppaluru, Mukesh Sundaram, and Lori Kendall in 2004 and is headquartered in Sunnyvale, CA. | Directeur Financier/CFO | - |
Anciens postes connus de Michael J. Shannahan
| Sociétés | Poste | Fin |
|---|---|---|
KANA Software, Inc. /Old/
 KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service. | Directeur Financier/CFO | 18/05/2009 |
Medsphere Systems Corp.
 Medsphere Systems Corp. Information Technology ServicesTechnology Services Medsphere Systems Corp. engages in the provision of healthcare information technology platform solutions and services. It offers hospital EHR, rev cycle management, physician practice EHR, supply chain MGMT, weelsoft EDIS, and phoenix IT services.. The company was founded by Steven G. Shreeve and Scott Shreeve in 2002 and is headquartered in Carlsbad, CA. | Directeur Financier/CFO | 01/02/2008 |
Chordiant Software, Inc.
 Chordiant Software, Inc. Packaged SoftwareTechnology Services Chordiant Software Inc. solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores | Directeur Financier/CFO | 01/09/2004 |
Sanctum, Inc.
 Sanctum, Inc. Packaged SoftwareTechnology Services Sanctum, Inc. provides security software services. It designs defenses against web application level attacks as well as online and offline solutions that work autonomously to monitor behavior on web page. Sanctum provides services to industries such as insurance, healthcare, government and telecommunications. The company was founded by Eran Reshef in 1997 and is located in Santa Clara, CA. | Directeur Financier/CFO | 01/11/2002 |
BroadBand Office, Inc.
 BroadBand Office, Inc. Internet Software/ServicesTechnology Services BroadBand Office, Inc. provides internet services. Its business is to provide access of advanced communications, internet and e-business solutions. Its offerings include local, long distance & wireless voice services, dedicated internet access and advanced internet services including remote access, Virtual Private Networks (VPN), web hosting, video and e-business solutions. The company was founded 1999 and is located in Falls Church, VA. | Directeur Financier/CFO | 01/09/2001 |
Formation de Michael J. Shannahan
| Rockhurst University | Undergraduate Degree |
Expériences
Fonctions occupées
Actives
Inactives
Sociétés cotées
Entreprise privées
Relations
Relations au 1er degré
Entreprises liées au 1er degré
Homme
Femme
Administrateurs
Exécutifs
Sociétés liées
| Entreprise privées | 9 |
|---|---|
Chordiant Software, Inc.
Chordiant Software, Inc. Packaged SoftwareTechnology Services Chordiant Software Inc. solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores | Technology Services |
Critical Path, Inc.
 Critical Path, Inc. Packaged SoftwareTechnology Services Critical Path, Inc. provided consumer messaging solutions. It offered messaging software and services to service providers and enterprises. The firm's portfolio of applications and services enabled people to communicate, connect, share and organize. The company was founded by David C. Hayden in 1997 and was headquartered in San Mateo, CA. | Technology Services |
KANA Software, Inc. /Old/
KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services KANA Software, Inc. helps the world's best known brands master the service experience. Its solutions help companies create consistent, knowledgeable conversations with their customers across every channel -- phone, email, chat and web. KANA is a complete solution for mastering the multi-channel service experience spanning the contact center agent desktop, email management, chat management, agent knowledge, and web self-service. KANA is proud to work with companies who have a relentless focus on customer service. | Technology Services |
Medsphere Systems Corp.
Medsphere Systems Corp. Information Technology ServicesTechnology Services Medsphere Systems Corp. engages in the provision of healthcare information technology platform solutions and services. It offers hospital EHR, rev cycle management, physician practice EHR, supply chain MGMT, weelsoft EDIS, and phoenix IT services.. The company was founded by Steven G. Shreeve and Scott Shreeve in 2002 and is headquartered in Carlsbad, CA. | Technology Services |
Sanctum, Inc.
Sanctum, Inc. Packaged SoftwareTechnology Services Sanctum, Inc. provides security software services. It designs defenses against web application level attacks as well as online and offline solutions that work autonomously to monitor behavior on web page. Sanctum provides services to industries such as insurance, healthcare, government and telecommunications. The company was founded by Eran Reshef in 1997 and is located in Santa Clara, CA. | Technology Services |
BroadBand Office, Inc.
BroadBand Office, Inc. Internet Software/ServicesTechnology Services BroadBand Office, Inc. provides internet services. Its business is to provide access of advanced communications, internet and e-business solutions. Its offerings include local, long distance & wireless voice services, dedicated internet access and advanced internet services including remote access, Virtual Private Networks (VPN), web hosting, video and e-business solutions. The company was founded 1999 and is located in Falls Church, VA. | Technology Services |
mySimon, Inc.
 mySimon, Inc. Catalog/Specialty DistributionRetail Trade mySimon, Inc. operates a shopping website. The company helps consumers shop online and find the best values for anything sold on the web. It offers deals on automobile accessories, electronics, home appliances, clothing and many more. mySimon is located in San Francisco, CA. | Retail Trade |
| KPMG Peat Marwick LLP | Commercial Services |
Broadsoft Contact Center LLC
Broadsoft Contact Center LLC Packaged SoftwareTechnology Services Broadsoft Contact Center LLC provides cloud-based software solutions for contact centers. Its software solutions include Analytics-driven Customer Engagements, a cloud solution that collects and connects complex customer interaction records from disparate contact center systems and provides powerful Software-as-a-Service capabilities for segmenting, profiling, visualizing and analyzing the data and; Global Contact Center Management and Routing, a software-as-a-service offering that creates a single, global queue in the cloud for centralized voice, chat, email, social media, routing, scripting, recording and web call back customer interactions. The firm offers solutions for companies in industries that include retail, communications and media services, consumer financial services, hospitality and travel and business process outsourcers. The company was founded by Prem Uppaluru, Mukesh Sundaram, and Lori Kendall in 2004 and is headquartered in Sunnyvale, CA. | Technology Services |