Bruce Richards

Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri

Taylor English Duma LLP is a law firm that provides efficient, high-quality legal counsel for businesses. The firm is based in Atlanta, GA, and has subsidiaries in the United States. The company's attorneys have served as in-house counsel of national public and private companies and have achieved deep and broad knowledge in the areas that concern businesses the most. The firm is committed to principles of fairness, efficiency, optimization, flexibility, and value. Taylor English is purpose-built to deliver what businesses need: excellent lawyers, high efficiency, cost certainty, and alignment of goals.

Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri